Privacy Policy

Updated as of January 1, 2025

This Privacy Policy describes how I4MH Inc. (doing business as Incoherence For Mental Health) (“we”, “our”, or “us”) collects, uses, and shares personal information when you use our website https://incoherence.gives (the “Site”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines what data we collect, how we use it, and the rights you have regarding your information.

1. Information We Collect

a. Information You Provide

When you make a purchase or contact us:

Email address (used for order confirmations, support, and marketing)
Order details (product purchased, pricing, etc.)

We do not require or intentionally collect your:

Name
Phone number
Mailing/billing/shipping address

However, some of this data may be automatically collected or temporarily handled by our ecommerce platform and/or fulfillment partner for the purposes of order processing and delivery.

b. Automatically Collected Data

When you visit our site, we (and third-party tools we use) may collect:

IP address
Browser type
Operating system
Pages visited
Time spent on site
Referral URL

c. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to analyze site usage, improve user experience, and support marketing campaigns. This may include remarketing and analytics through advertising and data partners.

These tools may collect or receive information about your interactions with our site and other websites, which may be used to deliver ads or measure effectiveness. We do not sell personal information, but we may share it with service providers or platforms that support our marketing and analytics efforts.

2. How We Use Your Information

We use the information collected to:

Process and fulfill your orders

Communicate with you (order updates, support)
Provide customer service
Improve the performance and usability of our site
Send promotional emails (if you've opted in)
Improve our advertising
Analyze site performance and troubleshoot issues

3. Sharing of Information

We do not sell your personal information for money.

However, we may "share" certain information with third parties for advertising or analytics, including:

Order fulfillment and shipping services
Payment processors
Advertising platforms
Analytics providers
Email and automation tools

4. Your Rights

a. U.S. Residents (CCPA/CPRA)

If you reside in California, you may:

Request to know what personal information we have collected
Request deletion of your data
Opt out of the “sharing” of personal information for advertising purposes

Visit our Your Privacy Choices page to exercise these rights.

b. Canadian Residents

You have the right to:

Access your personal data
Request correction of inaccurate information
Withdraw consent (where applicable)

Please contact us at care@incoherence.gives to exercise your rights.

c. European Residents (GDPR)

If you are located in the European Union, you may have the right to:

Request access to your personal data
Request rectification or deletion
Object to processing or restrict processing
Data portability

Note: We do not specifically market to EU residents, but we may process your data if you place an order with us.

5. Retention

We retain your data only as long as necessary to:

Fulfill your order
Meet legal or tax obligations
Analyze and improve our business

If you wish to have your data deleted, please contact us.

6. Payment Processing

We use third-party providers to process payments securely. We do not access or store your payment information. These providers handle your data in accordance with their own privacy policies.

7. International Data Transfers

We are operating in North America, and your data may be processed or stored in the United States or other countries where our service providers operate. By using this site, you consent to these transfers in accordance with applicable privacy laws.

8. Security

We take reasonable measures to protect your personal information, including encryption, access controls, and secure hosting. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted at https://incoherence.gives/privacy-policy, with the date of the most recent revision at the top.

10. Contact Us

Questions? Requests?

care@incoherence.gives

or:

I4MH Inc.

147 Remsen St, Ste 400
Brookly, NY 11201